arion Responsible Gaming
At arion, we believe that gaming should always be an enjoyable and controlled experience. We are committed to providing every player in the Philippines with the tools, information, and support needed to keep their play healthy, balanced, and within their means.
Tools to Keep You in Control
arion provides a range of practical tools designed to help players across the Philippines manage their gaming activity with confidence and clarity.
Deposit Limits
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be raised until the cooling-off period has passed. This gives you a firm financial boundary so your entertainment spending stays predictable. Players across the Philippines find this one of the most effective ways to stay on budget. Adjust your limits at any time through the account dashboard.
Session Time Reminders
Losing track of time is easy when you are enjoying a game. arion lets you set session duration reminders so you receive a notification after a chosen period of play. These gentle prompts encourage you to pause, reflect, and decide whether to continue or step away. Staying aware of how long you have been playing is a simple but powerful habit. You can configure your preferred reminder interval from your profile settings at any time.
Take a Break
If you feel you need a short pause from gaming, our Take a Break feature lets you suspend your account for a set period — from 24 hours up to several weeks. During this time, you will not be able to log in or place any bets. The break activates immediately upon request and cannot be reversed early, giving you a genuine cooling-off window. This option is available to all registered players in the Philippines at no cost. It is a straightforward way to reset and return to gaming refreshed.
Self-Exclusion
For players who feel they need a longer break, self-exclusion allows you to close your account for an extended period of six months or more. Once activated, your account is fully suspended and you will not receive any promotional communications from us. We take self-exclusion requests seriously and process them promptly. If you wish to self-exclude, please contact our support team at [email protected] and we will assist you right away. This measure is permanent for the chosen duration and cannot be reversed early under any circumstances.
Activity History
Your full transaction and betting history is available in your account at any time. Reviewing your activity regularly helps you stay informed about your spending patterns and identify any changes in your gaming behaviour. Transparency is central to how arion operates, and we make it easy for every player to access a clear record of their account activity. Use this information to make informed decisions about your play going forward. If you notice patterns that concern you, our support team is always available to help.
Underage Prevention
arion strictly prohibits anyone under 21 years of age from registering or playing on the platform, in line with Philippines gaming regulations. All new accounts undergo identity verification to confirm age before any gaming activity is permitted. We encourage parents and guardians to use device-level parental controls to prevent minors from accessing gaming platforms. If you suspect that a minor has accessed an account, please contact us immediately so we can investigate and act. Protecting young people is a responsibility we take with the utmost seriousness.
Recognising Problem Gambling
Gaming is meant to be a source of entertainment, not stress. Knowing the warning signs of problem gambling is the first step toward getting the right support.
- Spending more money than you can afford to lose
- Chasing losses by placing larger or more frequent bets
- Neglecting work, family, or personal responsibilities
- Feeling anxious, irritable, or restless when not playing
- Borrowing money or selling possessions to fund gaming
- Hiding your gaming activity from friends or family
- Feeling unable to stop even when you want to
- Using gaming as a way to escape problems or low mood
If you recognise any of these signs in yourself or someone you know, it is important to seek help as early as possible. Problem gambling can affect anyone regardless of age, background, or income level, and there is no shame in asking for support. arion encourages all players in the Philippines to be honest with themselves about their gaming habits and to use the tools available on the platform. Reaching out to a trusted friend, family member, or professional counsellor can make a significant difference. You can also contact our support team at any time and we will point you toward appropriate resources and assistance.
Need Help or Have Questions?
Our support team is available around the clock to assist players across the Philippines. Whether you want to set up a limit, request a break, or simply learn more about staying in control, we are here for you. You can also visit our FAQ page for quick answers to common responsible gaming questions.